Privacy policy

Freedom Fitness Equipment, LLC values your privacy. This Privacy Policy explains how we collect, use, store, and share Personal Information when you visit or interact with our website at https://freedomfitnessequipment.com/.

This policy may be updated periodically to reflect changes in how we handle data and to comply with applicable laws.

Overview

Your privacy rights and the protection of your personal data are important to us. We do not sell or rent your personal information. We only share data where necessary to operate our business, fulfill orders, secure our systems, comply with law, or improve our products and services.

For questions, contact us at afi@freedomfitnessequipment.com

Accepting These Terms

By visiting our website or using any Freedom Fitness Equipment product or service, you acknowledge and agree to this Privacy Policy.

Personal Information We Collect

We aim to minimize the amount of information we collect. We may collect:

  • Name, email address, phone number, and contact information
  • Purchase + order information (shipping details, transaction details, etc.)
  • Communications you send to us
  • Limited technical identifiers, such as IP address,es for fraud prevention and security

We may also collect certain information automatically through cookies, tracking tools, and third-party systems.


Shopify Network Intelligence Data 

Our store is hosted on Shopify. As part of operating and securing the Shopify platform, Shopify automatically collects certain diagnostic, operational, and network-level data from visitors. This helps detect fraud, improve performance, and maintain platform security.

Shopify may collect information, including (but not limited to):

  • IP address, browser & device type/version
  • Network & connection metadata
  • Page load speeds, performance metrics, and error events
  • Fraud-prevention and security identifiers
  • Timestamps or indicators of unusual or harmful behavior

Shopify processes this information as a data processor on our behalf, under its platform privacy terms. This data is used only for fraud detection, security, platform operations, and performance optimization — not marketing use.

More details:
 https://help.shopify.com/en/manual/privacy-and-security/privacy/shopify-network-intelligence-requirements

Personal Data and Third-Party Services

We use third-party providers (including Shopify Payments, shipping carriers, analytics tools, etc.) to operate our business. Service providers only receive the minimum required information and may only use it to perform contracted tasks.

We also use analytics services (ex: Google Analytics) to help improve customer experience. Non-personal, aggregated data may be used for business insights.

We do not sell personal information.

How We Use the Information

We use your information to:

  • Process orders and deliver purchased products
  • Communicate with you regarding purchases or customer support
  • Respond to inquiries or messages
  • Improve site features and performance
  • Send product or service-related communications
  • Maintain system security & fraud prevention

We may share aggregated/anonymized data with partners to improve operations and marketing performance.

Data Sharing and Legal Compliance

We may disclose information where necessary to:

  • Comply with law or legal requests
  • Prevent fraud or abuse
  • Protect our rights, safety, or property
  • Enforce Terms of Use or other agreements

International Data Transfers (Required Addition)

Because our site is hosted on Shopify, personal and network intelligence data may be transferred or stored in the United States, Canada, or other international jurisdictions. Shopify implements contractual and legal safeguards for cross-border transfers under its Data Processing Agreement.

Data Retention

We retain personal information only as long as necessary for:

  • order fulfillment
  • account or transaction recordkeeping
  • legal compliance & regulatory requirements
  • fraud prevention and platform security

Shopify may retain operational or network intelligence data as needed to maintain security integrity of its platform.

Your Privacy Rights

You may request, subject to legal exceptions:

  • Access to your personal data
  • Correction of inaccurate information
  • Restriction or objection to processing
  • Deletion of your data
  • A copy of your stored information

Submit requests to: afi@freedomfitnessequipment.com
 We may require identity verification before responding.

Under CCPA, you also have the right not to be discriminated against for exercising your data rights.

Data Security

We use commercially reasonable safeguards to protect personal information, but no system is 100% secure. Third-party vendors may assist in protecting data, but we cannot guarantee absolute prevention of unauthorized access or disclosure.

Information shared is done so at your own risk.

Protecting Children

Our services are not intended for users under age 16. We do not knowingly collect information from children and request immediate notice if data is collected unintentionally.

Updates to This Policy

This Privacy Policy may be amended periodically. The "Effective Date" at the top of this page will reflect the most recent update. Continued use of our website constitutes acceptance of any changes.

Electronic Communications & Text Messaging

By using the site, you consent to receive communications electronically (email, posted site notices, etc). Text message enrollment is voluntary and may use automated delivery technology.

To opt out: Reply STOP to any message.
Standard messaging/data rates may apply.
Notify us if you change phone numbers.

Questions or Concerns

We welcome feedback and inquiries.
Contact: afi@freedomfitnessequipment.com

Thank you for using Freedom Fitness Equipment!